Shenzhen ShunYou Logistics Co., Ltd. was established in 2008. ShunYou or SunYou is a holding company under the Jintong International Industry (Hong Kong) Co., Ltd., a professional international freight forwarding company approved by the industrial and commercial departments of Shenzhen and Hong Kong. It has more than 3,000 square meters. The parcel processing center, which handles hundreds of thousands of international parcels a day, is an international logistics company recommended by well-known e-commerce sites such as eBay, PayPal, AliExpress, Amazon, and so on.
The dedicated line is a business-clearing special line product cooperated by SunYou Logistics and multinational post and local express delivery company. It has the characteristics of fast customs clearance and fast delivery. It needs to be used by e-commerce sellers with fast aging and high production value. Hong Kong has direct flights to destination countries, using commercial customs clearance. Since the date of collection, if no delivery is made in five days, double freight will be compensated.
SunYou's small package is a brand-new logistics method launched by ShunYou Logistics specifically for cross-border e-commerce sellers. According to different countries, different weights, different product properties, and other factors, scientifically choose different postal routes and transit flights to achieve the lowest logistics cost, the fastest delivery speed. This option is suitable for sending small packages to more than 200 countries and regions around the world.
Grams are used as the billing unit, without first priority and no processing fee. Regular mail provides semi-tracking information, and registered information provides full-time proper investment information. If there is no delivery in ten days since the date of collection, double freight will be compensated.
S-Packet is a special postal line product developed by SunYou Logistics for cross-border e-commerce sellers. It has the characteristics of low tariffs, fast speed, and stable timeliness. Flat mail can be traced to the postal destination of the destination country. 4-5 days.
SunYou departed from Hong Kong and flew directly to the destination country through SunYou Global Mail Transfer Center (GMTC). It can receive special products such as electrified products, beauty products, knives, liquids, and powders. It is currently Aliexpress, Wish, eBay, Amazon, Joom, Vova, MyMall, and other e-commerce platform sellers. They mainly choose one of the SunYou logistics services. Direct flight to destination countries via SunYou Global Transit Center with a fast speed of delivery. S-Packet provides semi-tracking information, and registration provides full-time proper investment information. If no delivery is made in five days since the date of collection, double freight will be compensated.
Standard Parcel is a fast-moving service for large-size parcels in cooperation with SunYou Logistics and post offices of various countries. It uses postal customs clearance and priority postal delivery services for destination countries. Direct flight to destination countries via SunYou Global Transit Center allows to efficiently and rapidly accomplish the delivery. If no delivery is made in five days since the date of collection, double freight will be compensated.
API connection between the self-built system and the SunYou system to realize order placement. If you need to connect to the system, please contact the SunYou account manager to send the API docking document, or download it on the client and then follow the guidelines for docking.
Use third-party ERP systems, such as mango store manager, ECPP, Saito, store secret, Tongtu, Puyuan, Sumai ERP, Sai Box ERP, etc., to place orders. You still will be able to track your packages.
Possibility to know where your package is with the most accurate information is very important. Thus, in the international and national delivery industry, all services offer convenient tracking possibilities. Thus, it is possible with a special tracking number, which serves as an ID of the package. Delivery companies decide for themselves, what format their number will have. As for SunYou tracking number format, it consists of 13 characters. In most cases, it begins with SY letters, which allows easily to know what company performs the delivery. Then goes 11 digits, while sometimes, the last two characters may also be letters. Here are some examples:
In order to use SunYou tracking number you simply need to visit the official webpage where you just enter the number. Alternatively, there are plenty of tracking services, which allow you to easily check the status of the delivery tracking number from various delivery companies including SunYou.
In case you have some additional questions on the service, you should get in touch with a customer support department. SunYou representatives are friendly and they always ready to help. On the website, you will find phone numbers together with the possibility to send an email request. While filling in the firm, it is recommended to provide as much information on the issue as possible. Additionally, there is a form to send your proposals on how to improve the service. In case, you want to find some helpful information and instructions. There is are Posting Instructions pages that answer the most common questions.
Complaints and Suggestions:
6 days ago Yassin from Netherlands told us that the service was Bad. The package has not been delivered yet.
Yassin decided to say nothing more.
10 days ago our user told us that the service was Horrible. The package has not been delivered yet.
Our user decided to say nothing more.
21 days ago Yassir nazih from Ukraine told us that the service was Average. The package has not been delivered yet.
Yassir nazih decided to say nothing more.
29 days ago Boris from Croatia told us that the service was Horrible. The package has not been delivered yet.
Boris decided to say nothing more.
1 month ago Alanood from Saudi Arabia told us that the service was Horrible. The package has not been delivered yet.
Alanood also says: Show textIt’s really crazy how you confirm that I received the shipment, but the truth is it’s not !
1 month ago Carlos Rodrigues from New Zealand told us that the service was Horrible. The package has not been delivered yet.
Carlos Rodrigues also says: Show textMy parcel was delivered to the wrong address, I could not get any information at all where my parcel went. Because of that I've lost my parcel and my money. I've lost a dispute on aliexpress because they have shown that the parcel was delivered, yes, it was, but to the wrong person.
1 month ago KokasLaszlonagyon from Hungary told us that the service was Excellent. The package has not been delivered yet.
KokasLaszlonagyon also says: Show textNagyon jó!
1 month ago Giovana Marçal Medeiros from Brazil told us that the service was Average. The package has not been delivered yet.
Giovana Marçal Medeiros also says: Show textIt says the parcel is already in my country almost 2 months now and still i haven’t heard anything about it, and i payed extra for tracking
1 month ago EMILIO DEL NIÑO JESUS ASENSIO from Romania told us that the service was Horrible. The package has not been delivered yet.
EMILIO DEL NIÑO JESUS ASENSIO also says: Show textNO TENGO EL PAQUETE EN MIS MANOS .........USTEDES DICEN HABERLO ENTREGADO---PREGUNTA A QUIE SE LO HAN DADO SEGUN SUS DATOS.
1 month ago Joel Andres from Chile told us that the service was Horrible. The package has not been delivered yet.
Joel Andres also says: Show textNo cumple con las entregas más de 3 meses y no llega la compra.