Royal Mail is the national postal service of the United Kingdom (England, Scotland, Wales, Northern Ireland). Royal Mail Group Limited is the name of the management company. The company has two main divisions:
It was founded in 1516. It was the British who developed and implemented most of the principles for the delivery of postal items, including the stamp system. Until 2011, for almost 500 years, Royal Mail was a state-owned company, but then went public. Until 2015, all shares were sold out and it became fully privatized.
In addition to main services, the company provides a lot of related products for different types of clients. The staff is more than 150 thousand people, and in total in the United Kingdom and Northern Ireland there are about 15 thousand offices.
The company was founded by King Henry the Eighth in 1516. However, the mail did not receive its usual format immediately. The first important reforms took place in 1635 during the reign of Charles the First, when a centralized delivery system was developed throughout the island, including the staff of messengers, horses and a number of post offices. The delivery system worked only between large cities, and delivery to small towns was possible by local suppliers. The company provided services to individuals, and also served government orders.
An important feature of mail in those days was tariffication, which was not the same from the state of things today. Often the service was too expensive for a wide range of people. There are two main reasons:
The second problem was the speed of delivery, and it was solved by the invention of a stamp with the date of dispatch.
More than a century later, Royal Mail implemented a delivery reform. The messengers were replaced by postal carriages; the trains were involved in the delivery process. Initially, these were trailed mail cars, and mail trains appeared already in the first half of the 19th century.
One of the key mail reforms, which influenced the general principles of the existence of this service, took place in 1840. Its initiator is Rowland Hill school teacher.
He came up with several changes that made the postal service more efficient and affordable for all Britons and, at the same time, commercially viable.
The popularity of mail in the UK has grown rapidly, and the number of letters sent has doubled over the year. The other large countries like Russia and France, have picked up these concepts immediately. UK is one of the few countries in the world where paper letter delivery remains very popular in the 21st century.
However, the commercial performance of Royal Mail began to grow only at last decades of the XIX century. At the same time, the company began delivering mail on bicycles, and this has become another glorious British tradition, which is preserved today.
The main achievement of the company in the twentieth century is the creation of a network of National Giro Bank banks. It was the revolution for the British financial sector because banking services became comfortable for the working and middle class. Prior to this, banks were focused only on a rich population.
Royal Post services are divided into two main categories by type of the client:
Let’s take a look for company’s solutions.
Here we are talking about postal services that are provided to a wide range of individuals. The company focuses on mail or post-oriented solutions for customers, and offers three main categories of products.
In this category, mail delivery services for common clients are collected. They include two main subcategories.
This is a category of related mail services. Royal Mail provides a basic set of services, unlike some major postal services in other countries.
Sale of collection stamps and series, as well as thematic gift sets and RM’s merch.
Royal Mail’s business services section contains three main scopes of work.
This is a category of mail and parcel delivery services worldwide for business needs. The company provides favorable conditions for cooperation for regular activities.
Helping businesses improve customer service.
Additional commercial services.
Standard (cheapest) types of delivery receive a basic identifier R at the beginning of the name. When sent outside the islands, the shipment receives a new number, and it cannot be tracked.
All packages with the “Signed For” prefix (Royal Mail tracking is available) receive an identifier that consists of two letters, nine digits and two letters. The last letters indicate the country of origin; in our case it is the Great Britain (GB). GB. Royal Mail tracking number begin with the letter "R": RNххххххххххGB.
Parcel Force packages have an identifier with an “E” at the beginning, for example, EBxxxxxxxxxGB, EGxxxxxxxxxGB, EMxxxxxxxxxGB. Note that Global Value product does not have a Royal Mail track function.
Today, RoyalMail is the oldest company in his country. Nevertheless, the policy of continuous development and improvement of services is maintained. Royal Mail's long-term goal is to be recognized as the best mail service in the UK and Europe. The management relies on loyalty to historical traditions and time-tested professional principles, corporate responsibility and openness to innovation.
Serving 29 million addresses, the company provides communication between private clients, business organizations and government agencies, guaranteeing reliable and timely message delivery. The basis for success has always been a high quality service and an impeccable reputation. The client only needs one fact of cooperation with Royal Mail to understand this.
The perfectionist approach is a professional standard for each postman. Postman’s work is considered to be associated with a special social mission, and postmen has the same lesson as firefighters, police officers and teachers in English elementary schools. That says a lot.
And the fact that the company decided to optimize non-environmentally friendly business processes will complete the review. Royal Mail was one of the first to announce a course on the search and implementation of technologies that would allow the postal service to minimize the use of natural resources and reduce the negative impact on the artificial and natural environment. The "green" strategy was built on the principle of five R: Refuse, Reduce, Reuse, Recycle, Reform.
25 days ago Janae lockard told us that the service was Horrible. The package has not been delivered yet.
Janae lockard decided to say nothing more.
1 month ago our user told us that the service was Horrible. The package has not been delivered yet.
Our user decided to say nothing more.
2 months ago Andrieu christophe from France told us that the service was Good. The package has not been delivered yet.
Andrieu christophe decided to say nothing more.
2 months ago CC from Australia told us that the service was Excellent. The package has not been delivered yet.
CC decided to say nothing more.
2 months ago Astride brondon wafo fodouop from Turkey told us that the service was Bad. The package has not been delivered yet.
Astride brondon wafo fodouop also says: Show textSincr 1 months ,i didn't receive my package . i see in your website my package is ,another country .. However the person who ,sent my package has ,written my adrress .. I ,don't know why my package is in country. My track number is RN5***5GB. Please help me . i live in north cyprus you have sent my package in south cyprusb. It's two different country .
3 months ago our user from France told us that the service was Excellent. The package has not been delivered yet.
Our user decided to say nothing more.
3 months ago David Hunt told us that the service was Excellent. The package has not been delivered yet.
David Hunt decided to say nothing more.
3 months ago our user from United Kingdom told us that the service was Average. The package has been delivered in 10 days.
Our user also says: Show textRoyal mail hold your parcel for 6 days after in comes in the uk then deliver it
3 months ago our user from United Kingdom told us that the service was Average. The package has not been delivered yet.
Our user also says: Show textwhy send to dorset I live in wiltshire
4 months ago our user from Ireland told us that the service was Excellent. The package has not been delivered yet.
Our user decided to say nothing more.