Indonesia Post is the state-owned company providing various postal services in Indonesia. The company became state-owned in 1961. Indonesia Post cooperates with different transportation companies, like ship, bus, and airplane operators, providing services in approximately 17,000 islands throughout Indonesia. So, let's focus on postal services Indonesian Post offers its customers.
The list of Indonesia Post domestic services includes both courier and logistics services. The courier ones include:
This service can be used for sending documents, packages, and letters throughout Indonesia. Pos Express is one of the fastest services offered by Indonesia Post, as the delivery usually takes just one business day. Insurance is also provided, so you will get compensation if your item is lost. Indonesia Post tracking is available. Speaking about the size and weight limits, the package shouldn't weight more than 50 kilograms, and shouldn't be bigger than 400 cm (width + height). The package is delivered to the recipient's address directly.
This service is a little bit slower than the previous one. It's possible to send/receive both documents/letters and goods. The maximum weight for letters sent via this service is 2 kilograms, and 20 kilograms for packages. The delivery time may be different, depending on the destination. It's possible to pay both via credit card or in cash.
This service is available in all Pos Indonesia branches throughout Indonesia. It's possible to use it to send letters and packages. Insurance and Indonesia Post tracking are included. The maximum weight is 50 kilograms. It may take from 2 to 9 days to deliver a package.
Speed, safety, and practicality are what people are looking for when choosing postal services. Q9 Sameday Service makes it possible for customers to deliver goods/documents the same day. The maximum time limit is 9 hours. This service is available on Java Island only. Speaking about price, it depends on the weight of a package (the maximum weight is 2 kilograms).
The minimum weight of a package is 3 kilograms, the maximum is 30 kilograms. Those choosing this service are welcome to watch packages at any time using Indonesia Post tracking and will get compensation if a package is lost.
Q-Comm makes it easy for online businessmen to send goods easily and quickly. This service is available on Java Island only. This service is an automatic one, so customers no longer have to waste time in queues. Everything is done online, from booking to receipt. The maximum weight is 5 kilograms.
Domestic logistic services offered by Indonesia Post include Warehouse and Freight Forwarding.
This service is mostly used by companies (webshops, etc.) looking for storage. Those using Indonesia Post warehouses can check the status and condition of goods at any time. Various goods can be stored in warehouses, except for forbidden items.
It is possible to transport packages both by air and by sea to all areas in Indonesia. There are two services one can choose from:
Indonesia Post provides options for sending goods not only domestically but also internationally. So, let's have a look at international services one can use.
As it was previously mentioned, a majority of services offered by the Indonesia Post include tracking. So, what should one do to check the current status and location of a package? It's very simple, as all you have to do is to insert a tracking number in a corresponding field on an Indonesia Post official website. As a rule, Indonesia Post tracking number starts with two letters, followed by nine digits and ends with another two letters. It looks like this:
Having entered your tracking number, you will immediately get to know the current status of your shipment and all the necessary details.
Understandably, all customers of postal services want their goods or letters to be delivered as soon as possible. In fact, the delivery time depends on such factors, as the service you have selected (either it's an express service or ordinary one) and destination. Within Indonesia, it may take just a few days for an item to be delivered, while delivery to remote areas may take a month or even more.
All people make mistakes sometimes, so if you are facing any difficulties utilizing Indonesia Post services or need some help, you can always contact customer support. There are several options for you to choose from: you can call the company, write an e-mail, or simply use live chat on the official website.
11 months ago Natsuko from Indonesia told us that the service was Horrible. The package has not been delivered yet.
Natsuko also says: Show textMy package from China was released from custom on 28 January 2020 and not deleted to Bali yet on 5 February 2020.
11 months ago Aris Novianto from Indonesia told us that the service was Horrible. The package has not been delivered yet.
Aris Novianto also says: Show textPelayanan sanhat buruk
11 months ago Rony pangeran yang terfitnah from Indonesia told us that the service was Average. The package has not been delivered yet.
Rony pangeran yang terfitnah also says: Show textKapan kira kira barang saya sampai
1 year ago our user from Indonesia told us that the service was Horrible. The package has not been delivered yet.
Our user decided to say nothing more.
1 year ago our user from Indonesia told us that the service was Excellent. The package has not been delivered yet.
Our user decided to say nothing more.
1 year ago Andrei kovacs from Romania told us that the service was Excellent. Andrei kovacs provided no information about delivery time.
Andrei kovacs decided to say nothing more.
1 year ago Bulya from Indonesia told us that the service was Good. Bulya provided no information about delivery time.
Bulya also says: Show textLumayan
1 year ago Muhammad Zarkasih from Indonesia told us that the service was Good. The package has not been delivered yet.
Muhammad Zarkasih also says: Show textWhere my package now?
1 year ago Rifqi from Indonesia told us that the service was Average. The package has not been delivered yet.
Rifqi also says: Show textPaket nya lama sampe nya
1 year ago Surya caniago from Indonesia told us that the service was Average. The package has not been delivered yet.
Surya caniago also says: Show textMenunggu paket