Azerbaijan Post LLC is the operator of the Azerbaijan National Postal Network, a member of the Universal Postal Union since 1993. As a national postal operator, Azerbaijan Post consists of 74 post offices and post offices, 1,513 post offices, and 144 postal agencies. Most of the post offices are equipped with modern machinery and equipment to provide quality services to the population. At present, Azerbaijan Post cooperates with about 70 countries of the world on the IPS tracking system of international parcels and more than 60 countries on the Cricket survey system of parcels. Azerbaijan Post uses 195 different brands of cars to transport mail.
Samples of goods and small, unbreakable small items of gift nature can be sent in small packages. The packaging of the small package must be in accordance with its nature and prevent its damage during transportation.
The customs declaration shall contain the address of the addressee, full address, country of destination, name of each shipped item, its weight, and price, as well as the address and surname of the consignor. It is not allowed to write things under common names. The customs declaration shall be written in English, French or in a language understood in the country of destination.
The domestic packages send cultural and industrial goods, food products that can be stored for a long time, plants, printed materials, medicines, fruits, vegetables, and other things. International packages may contain cultural and industrial items, food products that can be stored for a long time, printed matter, plants, medicines, as well as other items and goods that are allowed to be imported to the country of destination and are not prohibited by law.
Packages must be packed by senders in cardboard, wood, plywood, metal boxes, as well as soft covers. The senders choose the method of packing the packages. However, in this case, the packaging must be in accordance with the nature of the contents of the package, the length of the route, the conditions of shipment, the contents of the package must not be damaged during transport, and others must not be damaged.
The consignor fills out a CN23 customs declaration for each international package. The customs declaration shall contain the addressee's last name, full address, country of destination, name of each item sent its weight and price, as well as the sender's address and surname. It is not allowed to write things under common names. The customs declaration shall be written in English, French or in a language understood in the country of destination.
Only mass-produced printed materials (blanks, brochures, posters), periodicals, fiction, and other literature are sent in simple and custom-made envelopes. International simple and custom-made envelopes contain printed products, maps, samples, catalogs, brochures, reproductions on paper, cardboard, or other material used for book printing, and other products.
Depending on the nature of the contents, the items shipped in packages weighing up to 500g shall be placed in a folder, box, envelope, plastic bag, or with paper tape or tape. Items inside the package can be twisted like a pipe, in which case it wraps around the rod when its length is more than 45cm. If several items are sent in a package, then these items are tied together with a rope, and then packed and covered. Banners weighing more than 500g are also tied with a rope from the outside of the cover.
When five or more mail letters are received from citizens at the same time, the sender shall compile a list F.103 with the indication of the serial number, place of destination, and surname of the recipient. The postman carefully confronts the items on the list with the ordered parcels.
After the barcode is pasted on the ordered parcel, it is processed by AKIS. Another copy of the barcode is pasted on the payment receipt printed in AKIS and given to the customer. One general receipt is printed on the accepted parcels with the list.
An EMS shipment may consist of documents or goods, or both. EMS shipments must not contain goods prohibited for shipment on the domestic, courier, and international shipments. For goods that are only conditionally allowed to be shipped in international shipments, the sender must provide the required documents.
The maximum weight for domestic and courier EMS shipments is set at 50kg. Any of the dimensions of the EMS transmission shall not exceed 1.5m or the length of the largest circle measured in any direction other than its length shall not exceed 3m. The weight and dimensions of an international EMS shipment shall not exceed the weight and measurement limits set by the country of destination.
At the time of receipt, the contents of the package are presented openly, the package is packed and sealed in the presence of the postman and the sender. At exchange offices, items are opened by postal workers, the contents can be re-sealed by an act. Packaging must meet the following requirements:
While sending packages or packages with Azerbaijan Post you are able to track them during the delivery process. While shipping multiple packages each of them receives a separate tracking number, which greatly helps when you are sending them to different destinations. The Azerbaijan Post tracking number format is the same as in other members of the Universal Postal Union. It consists of 13 characters, which are two letters in the beginning and the end, while in the middle are nine digits. Here are some examples:
8 months ago Subhan Guliyev from Azerbaijan told us that the service was Horrible. The package has not been delivered yet.
Subhan Guliyev also says: Show textİt's about more than 2 months is package is left China and sended to Azerbaijan but not received yet. Please let me know tracking number after sending to our country, because with this tracking number I cant find my package. Thanks
8 months ago Deyanet from Azerbaijan told us that the service was Bad. The package has not been delivered yet.
Deyanet also says: Show text14.03.20 tarixden 2 mehsul sifaris etmisem. Hele teslim ala bilmemisem. Xahis edirik komeklik edardiz. Izleme nom:RV3***7CN.
9 months ago Elshan Zakirli from Azerbaijan told us that the service was Bad. The package has not been delivered yet.
Elshan Zakirli decided to say nothing more.
9 months ago Nara from Azerbaijan told us that the service was Good. The package has not been delivered yet.
Nara decided to say nothing more.
1 year ago Aze32 from Azerbaijan told us that the service was Bad. The package has not been delivered yet.
Aze32 also says: Show textTamojnu 50/50 analoqu olmuyan inkişaf budu.
1 year ago Mr Vuqar from Azerbaijan told us that the service was Average. The package has not been delivered yet.
Mr Vuqar also says: Show textSorun bizim gömrükde.çok kötü halde kargo zaten orda sorgulanıyor.
1 year ago SADIQ RUSTEMLİ from Azerbaijan told us that the service was Good. The package has not been delivered yet.
SADIQ RUSTEMLİ also says: Show textDUNYANIN MUXTELİF ÖLKELERİNDƏN 60 -a QƏDƏR BAGLAMA SİFARİŞİM GELİB,İNDİYƏ QƏDƏR ALDIGIM HER BAGLAMA VƏ PAKET AZƏRBAYCANA DAXİL OLDUQDAN QISA BİR ZAMAN SONRA XƏSARETSİZ VƏ ZƏDƏSİZ ŞƏKİLDƏ MƏNƏ CATIDIRILIB.AZƏRBAYCAN TƏRƏF BU İŞDƏ VİCDANLA VƏ LƏYAQƏTLƏ CALIŞIR ,ONLARIN ƏMEYİNƏ VƏ İŞLƏRİNƏ QİYMƏT VERMEMEK VİCDASIZLIQ OLAR.
1 year ago our user from Azerbaijan told us that the service was Horrible. The package has not been delivered yet.
Our user decided to say nothing more.
1 year ago our user from Azerbaijan told us that the service was Horrible. The package has not been delivered yet.
Our user decided to say nothing more.
1 year ago Elshan from Azerbaijan told us that the service was Horrible. The package has not been delivered yet.
Elshan also says: Show textNo service, bad customer support